Curse

Kashrlyyk · Jul 07, 2007, 04:55 AM // 04:55

Quote:

Originally Posted by Gaile Gray

....[*]We are currently investigating additional methods of payment for the in-game store.[/LIST]Please let me know if you have other questions and we will post answers as they become available.

Since the introduction of the online shop people asked for another way to pay instead of credit cards. And NOW your starting to investigate that?

Gaile Gray · Jul 07, 2007, 05:07 AM // 05:07

Quote:

Originally Posted by Kelsey Cain

A suggestion on availability...Make the bonus mission pack the 3rd year (account) based reward instead of mini pets. Everyone has a choice then - take up the current offer and get to play sooner or wait and get the pack as a reward later on.

But those who support us by purchasing through the in-game store get less because they've already gotten the missions, and that's just not right.

Quote:

Originally Posted by marfarn

Sorry if this sounds overly negative, but the main issue I have with the store - the lack of products I can purchase to accumulate what's needed to be able to obtain the bonus missions.

And I agree with you. We need much, much more in that store!

I said as much, just today, to a variety of people!

Quote:

Originally Posted by Kashrlyyk

Since the introduction of the online shop people asked for another way to pay instead of credit cards. And NOW your starting to investigate that?

No, not at all. We've been investigating for some time and are very close to finalizing SMS availability and are considering other options, too. I'm sorry if I was not clear earlier.

Miral · Jul 07, 2007, 05:40 AM // 05:40

Quote:

Originally Posted by Gaile Gray

But those who support us by purchasing through the in-game store get less because they've already gotten the missions, and that's just not right.

but it is right for those who supported the in-game store before this bonus was announced to get screwed?

sindex · Jul 07, 2007, 08:02 PM // 20:02

Sorry guys for not the immediate back response; last night the GW guru server was down or something for me. However I E-mailed the support team about what is going on here. I even gave them a few links here to some of responses we have made here. Anyways I used the compile effort of what I had from the last few times. I sent out to them about the Gift Card Credit Card info and questions about the system; so this is what they gave me:

Quote:

Originally Posted by GW support

Thank you for the update on this issue.

We certainly appreciate the time you've taken to compile your thoughts and perspective on this. In an effort to clarify this for you, please consider the following:

Prepaid credit cards and gift cards can work with our recurring billing system. However, it is important to keep in mind that not all prepaid/gift credit cards can be used for online, recurring billing services. What you were advised of previously (about checking the card's Terms of Service Agreement) is correct, and ultimately, it's at the card issuer's discretion as to whether the card itself can be used in such a manner.

For a given credit card to be used in our system (even a prepaid/gift credit card), the card must have a verifiable billing address and be capable of accepting an automatic billing charge. If you have a prepaid card that you're considering the use of, we'd like to recommend that you check the Terms of Service for that card (and even verify this with the card issuer) to see if the card can be used that way.

Please let us know if you need further assistance with this.

EDIT: Before I forget here is what they sent me before when I asked them back in February 2007:

Quote:

Originally Posted by GW Support

Hello,

Thank you for contacting PlayNC Support. Whether or not a gift card issued by a major credit card company can be used in our billing system depends on the card itself. The card must be able to be used in a recurring billing system. You can determine if the card is able to be used in a recurring billing system by check the 'Terms of Service agreement or information section on most cards.

Thanks,

whnemesis · Jul 07, 2007, 08:14 PM // 20:14

Quote:

Originally Posted by Ryve

This is another question for clarification.

The $29 can of course be spent before July 5th.
This is just to be sure.

thank you.

Unfortuneately no Ryve.

Within the past 2 months I've spent nearly $200 from the online store over a few accounts, and inquired as well if they could concider the recent purchases, as there is nothing left for a purchase until the expansion comes out hopefully in the online store.

All the responses has been is a direct quote from the website about what the promotion is.

Good luck

Kilandra Elysire · Jul 07, 2007, 09:04 PM // 21:04

Is there going to be a Collector's Edition of GW:EN or not? I lie in the camp of having already paid for all the additional character slots I need (more than the prerequisite value), have all the campaigns (collector edition), and since I have unlocked a large majority of the skills, don't see any value in the pvp-only packs.

If there will be a Collector's Edition - that will be what I will purchase; an online key just wouldn't be equivalent. It's hardly fair to penalise those who have already supported Anet through store purchases. If a Collector's Edition of GW:EN will exist, can we please urge Anet to consider offering this expansion as a separate purchase in the store.

I'm sure that I would not be the only one affected by such a situation...

Hobbs · Jul 07, 2007, 09:31 PM // 21:31

So lemme get this straight, I go to the online store, pay however much it is for GW:EN and if this cost is above £17 then i'll also get the Bonus Missions for free?

Also since you can preorder GW:EN Here , why can't we preorder it in the online store yet? Will we ever be able to preorder it there?

Neo Nugget · Jul 07, 2007, 09:41 PM // 21:41

Pre order packs will be in the online store and will count toward your GW:EN purchase. I heard it will be like july 22, but dont quote me on that

And no GW:EN CE either

Lonesamurai · Jul 07, 2007, 09:43 PM // 21:43

There will be NO collectors Edition... Gaile has already confirmed this and it was stated in the press release...

Also, the prerelease will be on the Ingame store AS SOON as its available

Hyper.nl · Jul 07, 2007, 09:50 PM // 21:50

I dropped ArenaNet an e-mail regarding my unhappiness about the unavailability of the bonus missions for retail customers. I hope it gets heard.

Here it is:
Title of E-mail: Unhappy about the unavailability of the Guild Wars Mission Bonus pack for retail customers

Quote:

Dear ArenaNet,

I'm an enthousiastic Guild Wars players from the Netherlands who owns all chapters. I'm generally very happy with the game, but a recent announcement on the GuildWars.com website made me unhappy. I very much do not like that players who like to buy a physical retail copy of Guild Wars: Eye of the North will have no way to access the bonus mission pack content. I'm a PvE gamer and don't want to miss any part of the story line missions of Guild Wars, but this is about to happen to many of us. Players have many reasons to buy a boxed retail copy, like the physical items as the booklet and media. Also, many players are unable or unwilling to buy online.

Therefore I would like to ask if you can please make the bonus mission pack also available for retail customers. Maybe in the form of a separate bonus pack besides the Eye of the North expansion, or maybe to include with an advanced Eye of the North box like a Collector's Edition.

I hope that you can come with an solution for this shortcoming.

With kind regards,

<my name>

Well99 · Jul 07, 2007, 10:15 PM // 22:15

Quote:

Originally Posted by Gaile Gray

No package deals, they are separate purchases. But purchase price of the GW:EN Prerelease Bonus Pack will be applied to your purchase of the full version of GW:EN.

I will check on availability dates for the keys.

Thank you Gaile.It is always good to know when to look for it.Also when we will have a chance to do the pre.I did the Factions and Nf and look foward to a peek at GW:EN.

Ka Tet · Jul 07, 2007, 10:18 PM // 22:18

i'm not buying anything until ha gets the skill rebalance its been crying for...and i know a lot of others who feel the same way, ty tho

Rivix · Jul 07, 2007, 10:28 PM // 22:28

Seams kinda unfair for people who want to want to buy the box. I dont see a reason why this shouldn't just come with GWEN or as a update in November.

Kelsey Cain · Jul 07, 2007, 10:30 PM // 22:30

Quote:

Originally Posted by Gaile Gray

But those who support us by purchasing through the in-game store get less because they've already gotten the missions, and that's just not right.

How do they get less? They get access to the missions earlier, get to sell and trade the unique items before everyone else. You aren't taking anything away from them, just giving them access to content that would not otherwise be available until there account turns 3 years old.

I'm not one of those who has any 'problem' with this promotion, but clearly many do for a variety of reasons. If I did have one complaint though it would be the lack of items in the store. I have supported the store (and was happy to do so). I purchased Nighfall, The prophecies upgrade and a number of additional character slots. I have all 3 campaigns and have unlocked (or will) all the skills I need, so what is there for people like me to buy apart from upcoming releases? and the problem there is that many have expressed that they don't feel the store offers good value because they want the packaging.

Pompeyfan · Jul 07, 2007, 10:36 PM // 22:36

So how much will GW:EN + pre-order bonus pack be in the online store as it's not listed yet?

Seeing as a boxed version of the game is £17.99 (looked at Play and Amazon) shouldn't a digital version be substantlycheaper as there's no associated printing/duplication/distribution costs like with a boxxed version?

Also, how come UK residents are being penalished - the current exchange rate is £1 = $2 approximately so UK players have to spend $34 at the store not the $29 US residents pay - shouldn't the UK spend mount be £15? this would be more in line with the US figure and a more resonable (but still too expensive) amount for the digiital version of GWEN.

T1Cybernetic · Jul 07, 2007, 11:00 PM // 23:00

Quote:

Originally Posted by Rivix

Seams kinda unfair for people who want to want to buy the box. I dont see a reason why this shouldn't just come with GWEN or as a update in November.

I agree it is unfair, Many people like me want to purchase the boxed version/s

One way or another i really am looking forward to it though so i guess im sold

Kynareth Adeus · Jul 07, 2007, 11:04 PM // 23:04

Quote:

Originally Posted by Stormcloud

Hello Stormcloud,

Thank you for contacting the Guild Wars Support Team!

I would like to inform you that you are not able to use any pre-paid credit cards to purchase an online access key...

Funny--I bought Nightfall with a pre-paid credit card.

Sparks Dawnbringer · Jul 08, 2007, 12:18 AM // 00:18

Will there be a collectors edition available and if so will it be available through the online store?

scrinner · Jul 08, 2007, 12:25 AM // 00:25

Sparks. Read the page please... Look at post 69. It contains all the information on the collectors edition.

Miral · Jul 08, 2007, 12:29 AM // 00:29

Quote:

Originally Posted by Sparks Dawnbringer

Will there be a collectors edition available and if so will it be available through the online store?

As said about 20 times in this thread alone, no